Successful organizations create an optimal balance of patient, staff, and visitor experiences. Through collaboration with you and your organization, I help you to understand the complexities of the current healthcare environment and how to use your resources for strategic targeting to create your optimal balance. Find out more below.
Improve CAHPS performance and reimbursement
Whether HCAHPS, CG-CAHPS, OAS-CAHPS, or any other CAHPS or experience surveying, we can partner with you to create improvement plans to increase scores and maximize reimbursement.
Reduce turnover and increase job satisfaction
Staff satisfaction directly impacts your organization's overall performance. Together we can develop and implement strategies to improve staff engagement and reduce turnover costs during this time of staffing shortages.
Service Excellence Outsourcing
Reduce costs and risk with streamlined, remote services
Many services can be outsourced to free up organizations to focus on the work of caring for patients. By partnering together, we can create a package that allows organizations to receive some services remotely which lowers costs and risk to organizations.